Due to the Canada Postal strike - some addresses within the country will be temporarily unavailable for delivery and returns processing. All packages will be delivered and returns processed as soon as possible.
We are experiencing higher than normal call volume and appreciate your patience while we continue servicing our customers. If you would like to avoid the wait, please use the chat feature right here on the help desk and we'll be happy to assist there! Thank you!

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Tracking Your Return


If you initiated a return our site, and it has been received and processed through our returns department, you will be able to view the return details via the "Track Order" or "My Account" links following the same processed used to initiate the return.

  • Note: It can take up to 10 business days for us to receive and process your return. Once processed, your refund can take up to 2-7 business days to reflect on your account statement. You will receive a confirmation email once this is completed.

Please visit our Return Policy for any additional questions you may have.