Due to the Canada Postal strike - some addresses within the country will be temporarily unavailable for delivery and returns processing. All packages will be delivered and returns processed as soon as possible.

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Return Exclusions

Return Exclusions


Please review the following Return Exclusions prior to returning your merchandise:

All items returned will be inspected upon arrival and will be declined for one of the following reasons:

  • Return is outside of the return policy
  • Item appears worn, washed or used
  • Item is non-returnable (customized, final sale, etc.)
  • Sanitary lining has been removed from an undergarment
  • Item was damaged after delivery
  • Item is altered
  • Item is returned with holes
  • Item is stained (dirt, makeup, food, etc.)
  • Item is returned without attached tags, manufacturer's tags and/or any accompanying materials that were originally included when the item was received

For more information regarding our return process, please review our Return Instructions.