Due to the Canada Postal strike - some addresses within the country will be temporarily unavailable for delivery and returns processing. All packages will be delivered and returns processed as soon as possible.
We are experiencing higher than normal call volume and appreciate your patience while we continue servicing our customers. If you would like to avoid the wait, please use the chat feature right here on the help desk and we'll be happy to assist there! Thank you!

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How do I return a gift?


Gift Returns

We would be happy to assist you with your Gift Return. Please contact us with the original Order ID, e-mail address, and the e-mail address you would like your eGift Certificate sent to and we will be able to process the return request for you. Once processed, we will email you a return label. You can return your merchandise to our warehouse up to 365 days from your item's ship date.

*Returns must be in original condition, unworn/unused with original tags and labels. Your return item(s) will be inspected upon arrival before your refund is processed. It can take 7-10 business days for your return to reach our warehouse. Once your return is received, it can take an additional 10 business days for us to process your return.